BOSTON LOGAN INTERNATIONAL AIRPORTHOTELS     CUSTOMER SERVICE     RETRIEVE RESERVATIONS      CAR RENTALS      EMAIL

Airport Information Desk and Facilities

Information and Help Desk
There's a help desk at the airport, staffed with qualified public service representatives who assist callers with questions about the ground transportation, commuting, airline support services and weather operations. A Travelers Aid kiosk can be found in Terminal E, Arrivals level, near the exit to the taxi stand.

Airport Facilities
Money and phone:
The airport offers ATMs, banks, bureaux de change and Internet access, available throughout the airport. There are also mobile phone hire, photocopying and fax facilities available in Terminal C.
Eating and drinking:
There are a wide range of restaurants (including Italian, Chinese and seafood, as well as a grill), bars and cafés throughout the airport. Most of them are concentrated in terminals B, C and E.
Shopping: Numerous shops can be found in Terminal B and C, including duty-free. Newsagents and gift shops are available in all terminals. Duty-free is also available in Terminal E.
Luggage services: At the moment, lockers are unavailable in all terminals, due to security concerns.
Other facilities: The airport also provides shoe shine and repair, and a Kidport with facilities for children, including a museum and various play areas.

Conference and Business Facilities
Sstate-of-the-art conference facilities, with meeting rooms and business facilities can be found at the Harborside Hyatt Conference Center & Hotel (tel: 617 568 1234), the Embassy Suites Hotel Boston at Logan Airport (tel: 617 567 5000) and the Hilton Boston Logan Airport Hotel (tel: 617 568 6700). The Hilton Boston Logan Airport Hotel is connected to the terminals via a covered skybridge.

Disabled Facilities
Access for disabled people is excellent and the airport help desk provides TDD services 24 hours a day. Car parking for disabled drivers is also available. For further information, contact The Massport Parking Office (tel: 617 561 1673). The Massachusetts State Police (tel: 617 567 2233) are located in Terminal D and are on hand to help disabled passengers. A free shuttle service is available between all terminals and airport locations for disabled passengers (tel: 617 561 1769).